Shipping Policy

Our Complimentary Shipping Service

Shipping Method: Orders are airfreighted to local US destinations, followed by delivery to your location.

Order Management and Delivery: Our expert sales and delivery teams are committed to ensuring your order is handled with utmost care. We strive to meet your preferred delivery schedule, assist with product installation, and offer guidance on effectively using your purchased items.

Shipping Cost: We provide shipping at no extra charge to our customers.

Delivery Time: Delivery typically occurs within 7-10 business days. We arrange delivery times according to your convenience. During delivery, our team will set up and demonstrate your products in your home, a process that usually takes around 30 minutes, depending on the complexity of your order and demonstration needs.

Delivery Service Details: Please be aware that we exclusively utilize a designated courier service for deliveries via this shopping platform. We do not accept shipping requests from other providers and do not manage international shipments. Once items are dispatched, cancellation is not an option.

Important Notes:

If your order has not been shipped within one hour after placement, please contact customer service to request a cancellation.

Cancellations post-shipment are not feasible.

Deliveries might face delays during high-demand periods, stock shortages, or consecutive holidays. Your understanding in these situations is appreciated.

If delivery fails due to incorrect address details or prolonged recipient absence, items will be returned to us.

For credit card transactions, taxes are covered by us.

Orders completed through online payment methods like credit cards will incur a cancellation fee; please reach out to customer service for refund information.

Thank you for choosing our service, and we're dedicated to providing a smooth delivery experience!